Job Summary
The Operations Assistant is responsible for supporting day-to-day delivery operations, ensuring smooth coordination between deliveries, customers, and internal teams to achieve timely and accurate deliveries
Key Responsibilities
- Assist in scheduling and assigning delivery routes for delivery
- Monitor daily delivery progress and resolve delivery-related issues promptly.
- Communicate with deliveries to ensure on-time delivery and proper documentation.
- Maintain accurate records of delivery orders, proof of delivery, and customer details.
- Handle customer inquiries regarding delivery status and resolve complaints in a timely manner.
- Coordinate with internal departments to ensure customer satisfaction.
- Assist with stock checks, sorting parcels, and ensuring accurate dispatch.
- Monitor returned or undelivered parcels and coordinate follow-up actions.
- Support in improving operational processes for efficiency.
Job Requirements
- Must have attended high school.
- Good communication and problem-solving skills.
- Basic knowledge of Microsoft Office (Excel, Word)
- Ability to work in a fast-paced environment and handle multiple tasks.
What We Can Offer
Benefits
- Basic Salary
- Living Cost
- Rice provides
Highlights
Career Opportunities
Support Training